after sleep no input from keyb or mouse accepted

Questions about hardware, drivers and peripherals.
In the Original Post please also include the output of inxi -Fzx
duped
Posts: 43
Joined: 17 Jan 2014 17:29
Location: Quebec, Canada

after sleep no input from keyb or mouse accepted

Postby duped » 31 Jan 2014 16:04

After my solydkBE install yesterday I have had this happen twice to me: the machine goes to sleep, I move the mouse around to wake it up but it accepts no input from the keyboard or from mouse clicks. I can move the mouse pointer around on the screen though. I have to hold down the power button to shut it down.

Another thing which may be related is that setting it to hibernate up closing the top of the laptop actually shuts down the machine.

thanks
______________________
inxi -Fxx output:

System: Host: dxxxx Kernel: 3.2.0-4-amd64 x86_64 (64 bit, gcc: 4.6.3)
Desktop: KDE 4.8.4 (Qt 4.8.2) dm: kdm Distro: SolydXK 1 testing
Machine: System: Dell product: Latitude E6320 version: 01 Chassis: type: 9
Mobo: Dell model: 05VMY6 version: A00 Bios: Dell version: A17 date: 03/07/2013
CPU: Dual core Intel Core i5-2520M CPU (-HT-MCP-) cache: 3072 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 9975.94
Clock Speeds: 1: 800.00 MHz 2: 800.00 MHz 3: 800.00 MHz 4: 800.00 MHz
Graphics: Card: Intel 2nd Generation Core Processor Family Integrated Graphics Controller bus-ID: 00:02.0 chip-ID: 8086:0126
X.Org: 1.12.4 drivers: intel (unloaded: fbdev,vesa) Resolution: 1366x768@60.0hz, 1680x1050@59.9hz
GLX Renderer: Mesa DRI Intel Sandybridge Mobile GLX Version: 3.0 Mesa 8.0.5 Direct Rendering: Yes
Audio: Card-1: Intel 6 Series/C200 Series Family High Definition Audio Controller
driver: snd_hda_intel bus-ID: 00:1b.0 chip-ID: 8086:1c20
Card-2: Logitech Clear Chat Comfort USB Headset driver: USB Audio usb-ID: 001-007 chip-ID: 046d:0a0c
Sound: Advanced Linux Sound Architecture ver: 1.0.24
Network: Card-1: Intel 82579LM Gigabit Network Connection
driver: e1000e ver: 1.5.1-k port: 4080 bus-ID: 00:19.0 chip-ID: 8086:1502
IF: eth1 state: up speed: 100 Mbps duplex: full mac: d4:be:d9:23:bf:42
Card-2: Broadcom BCM43228 802.11a/b/g/n driver: wl bus-ID: 02:00.0 chip-ID: 14e4:4359
IF: wlan0 state: dormant mac: 08:ed:b9:0e:b4:5c
Drives: HDD Total Size: 320.1GB (43.3% used)
1: id: /dev/sda model: WDC_WD3200BEKT size: 320.1GB serial: WD-WXS1CC1M4823
Partition: ID: / size: 29G used: 6.0G (22%) fs: ext4 ID: /home size: 160G used: 130G (86%) fs: ext4
ID: swap-1 size: 4.17GB used: 0.00GB (0%) fs: swap
Sensors: System Temperatures: cpu: 25.0C mobo: N/A
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 150 Uptime: 23 min Memory: 850.2/7885.7MB Runlevel: 2 Gcc sys: 4.7.2 alt: 4.4/4.6
Client: Shell (bash 4.2.37 running in konsole) inxi: 1.9.14


Deleted User 1322

Re: after sleep no input from keyb or mouse accepted

Postby Deleted User 1322 » 13 Feb 2014 17:48

Hello

to me ist seems like your laptop isn't able to shutdown your usb-devices correctly when going to sleep.

The first you can do is to switch the usb-ports every time the issue occurs. Of course, it's not an ultimate solution of your problem.

Maybe the following explanation can solve your problem. But success is hardly in relationship to the laptop you are using. But in my opinion the chance for solving your problem with it is 50:50. The explaination is in German. Maybe you can fix your problem in that way.

If the first solution that is shown will not help, please read the comments at the bottom of the website. Annother user, called "Malte", is showing a second way there, that can maybe help ("/etc/pm/config.d")

Here is the link:
http://linuxundich.de/hardware/standbys ... eparieren/

Also the link is showing at lot of laptops with problems similar to yours that could have been fixed with one of the two ways.

fkef
Posts: 83
Joined: 26 Aug 2013 11:45

Re: after sleep no input from keyb or mouse accepted

Postby fkef » 13 Feb 2014 18:15

I have almost the same problem in SolydK.

This happens sometimes when the computer is going to sleep (black screen), when the lid is open. When you press a key the screen turns on again, but not the lock screen. It is a "frozen image" of the desktop or opened windows. The mouse moves around. but it is not possible to press anything

However I do not need force shutdown the computer. It is enough to close the lid on the laptop and open it again, then the lockscreen appears, and works normal.

User avatar
cobb
Posts: 40
Joined: 29 Jan 2014 00:46
Location: Valley Forge PA

Re: after sleep no input from keyb or mouse accepted

Postby cobb » 17 Feb 2014 01:03

Hi duped - sorry to hear about your issue with your SolydXK BE install. Sleep/resume issues can be fun to troubleshoot for sure. I'm working with SolydX not KDE but I might be able to give you a hand.. I'll try anyway. First a little housekeeping. When you post the output of a command in your thread, it helps to put it inside code tags (the code button at the top of the box you post in and put your data between the tags). That helps to keep your output a bit more readable.
Another thing which may be related is that setting it to hibernate up closing the top of the laptop actually shuts down the machine.
So you're saying you have the power setting for closing the laptop lid to hibernate and instead of hibernating it powers off? If you set it to suspend instead of hibernate does it still power off?

By looking at your inxi output it looks like you have 8gb of ram and you have a swap file set for 4gb but I can't tell for sure. If you'll open up a terminal and post back the output of the following command I can tell for sure:

Code: Select all

free
Even though you don't use all 8gb of system ram (if that's what you have) the system MAY be looking for a swap file at least that large and since it is less than that it powers off instead of hibernates. You could look at your log files in /var/log (especially any that reference power, suspend or hibernate in their names) to see if there's any help as well as your dmesg log file around the date/time you have an issue.
the machine goes to sleep, I move the mouse around to wake it up but it accepts no input from the keyboard or from mouse clicks. I can move the mouse pointer around on the screen though. I have to hold down the power button to shut it down.
When the laptop suspends (goes to sleep) will it resume (wake up) normally if you press the power button instead of trying to use the "mouse" (not sure if you mean the touchpad or have a mouse attached) or keyboard to resume operation. Let's gather a bit more data on your system to help figure this out hopefully.

Open up a terminal and enter the following commands and post the output of each seperately (inside code tags).

Code: Select all

lsusb
then

Code: Select all

grep . /sys/bus/usb/devices/*/power/wakeup
and

Code: Select all

cat /proc/acpi/wakeup
followed by

Code: Select all

lspci
and lastly

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grep . /sys/bus/pci/devices/*/power/wakeup
and hopefully there will be an indication of what might be causing your resume problems.
Technology slave by coincidence.. Linux user by choice.

duped
Posts: 43
Joined: 17 Jan 2014 17:29
Location: Quebec, Canada

Re: after sleep no input from keyb or mouse accepted

Postby duped » 18 Feb 2014 04:31

This is great you guys thanks. I will give it a go over the next few days and get back to the forum.
cheers


duped
Posts: 43
Joined: 17 Jan 2014 17:29
Location: Quebec, Canada

Re: after sleep no input from keyb or mouse accepted

Postby duped » 28 Feb 2014 03:35

Sorry for not getting back sooner, I have been travelling the past couple of weeks, and again thanks for your help. Here is the output of the sequence of commands suggested by Cobb

free -h

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             total       used       free     shared    buffers     cached
Mem:          7.7G       2.8G       4.9G         0B       224M       1.4G
-/+ buffers/cache:       1.2G       6.5G
Swap:         3.9G         0B       3.9G
lsusb

Code: Select all

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 003: ID 413c:8187 Dell Computer Corp. DW375 Bluetooth Module
Bus 001 Device 004: ID 1bcf:2980 Sunplus Innovation Technology Inc. 
Bus 002 Device 003: ID 0a5c:5801 Broadcom Corp. BCM5880 Secure Applications Processor with fingerprint swipe sensor
grep . /sys/bus/usb/devices/*/power/wakeup

Code: Select all

/sys/bus/usb/devices/1-1.4/power/wakeup:disabled
/sys/bus/usb/devices/1-1/power/wakeup:disabled
/sys/bus/usb/devices/2-1/power/wakeup:disabled
/sys/bus/usb/devices/usb1/power/wakeup:disabled
/sys/bus/usb/devices/usb2/power/wakeup:disabled
cat /proc/acpi/wakeup
Device S-state Status Sysfs node
HDEF S4 *disabled pci:0000:00:1b.0
GLAN S4 *enabled pci:0000:00:19.0
RP01 S4 *disabled pci:0000:00:1c.0
PXSX S4 *disabled
RP02 S4 *disabled pci:0000:00:1c.1
PXSX S4 *disabled pci:0000:02:00.0
RP04 S4 *disabled pci:0000:00:1c.3
PXSX S4 *disabled
RP05 S4 *disabled
PXSX S4 *disabled
RP06 S4 *disabled pci:0000:00:1c.5
PXSX S4 *disabled pci:0000:0a:00.0
RP07 S4 *disabled
PXSX S4 *disabled
RP08 S4 *disabled
PXSX S4 *disabled
PEG0 S4 *disabled
PEGP S4 *disabled
PEG1 S4 *disabled
PEG2 S4 *disabled
PEG3 S4 *disabled
RP03 S4 *disabled pci:0000:00:1c.2
PXSX S4 *disabled
EHC2 S1 *enabled pci:0000:00:1a.0
EHCI S1 *enabled pci:0000:00:1d.0
LID S3 *enabled
PBTN S3 *enabled
lspci
00:00.0 Host bridge: Intel Corporation 2nd Generation Core Processor Family DRAM Controller (rev 09)
00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09)
00:16.0 Communication controller: Intel Corporation 6 Series/C200 Series Chipset Family MEI Controller #1 (rev 04)
00:19.0 Ethernet controller: Intel Corporation 82579LM Gigabit Network Connection (rev 04)
00:1a.0 USB controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2 (rev 04)
00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 1 (rev b4)
00:1c.1 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 2 (rev b4)
00:1c.2 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 3 (rev b4)
00:1c.3 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 4 (rev b4)
00:1c.5 PCI bridge: Intel Corporation 6 Series/C200 Series Chipset Family PCI Express Root Port 6 (rev b4)
00:1d.0 USB controller: Intel Corporation 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation QM67 Express Chipset Family LPC Controller (rev 04)
00:1f.2 RAID bus controller: Intel Corporation 82801 Mobile SATA Controller [RAID mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 6 Series/C200 Series Chipset Family SMBus Controller (rev 04)
02:00.0 Network controller: Broadcom Corporation BCM43228 802.11a/b/g/n
0a:00.0 SD Host controller: O2 Micro, Inc. Device 8221 (rev 05)
grep . /sys/bus/pci/devices/*/power/wakeup
/sys/bus/pci/devices/0000:00:16.0/power/wakeup:disabled
/sys/bus/pci/devices/0000:00:19.0/power/wakeup:enabled
/sys/bus/pci/devices/0000:00:1a.0/power/wakeup:enabled
/sys/bus/pci/devices/0000:00:1b.0/power/wakeup:disabled
/sys/bus/pci/devices/0000:00:1c.0/power/wakeup:disabled
/sys/bus/pci/devices/0000:00:1c.1/power/wakeup:disabled
/sys/bus/pci/devices/0000:00:1c.2/power/wakeup:disabled
/sys/bus/pci/devices/0000:00:1c.3/power/wakeup:disabled
/sys/bus/pci/devices/0000:00:1c.5/power/wakeup:disabled
/sys/bus/pci/devices/0000:00:1d.0/power/wakeup:enabled
/sys/bus/pci/devices/0000:00:1f.2/power/wakeup:disabled
/sys/bus/pci/devices/0000:02:00.0/power/wakeup:disabled
/sys/bus/pci/devices/0000:0a:00.0/power/wakeup:disabled



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