Can't hear my headset's microphone

Questions about hardware, drivers and peripherals.
In the Original Post please also include the output of inxi -Fzx
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BostonPeng
Posts: 472
Joined: 28 Feb 2013 14:35
Location: Boston, MA
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Can't hear my headset's microphone

Postby BostonPeng » 01 Apr 2019 20:23

I just bought a Nikuma K8 gaming headset from Amazon and when I plugged it into my ASUS X555LA laptop's USB port nothing happened. It turns out my laptop (with fully updated KDE) doesn't even see it when it's plugged in so I plugged the 3.5mm 4-pin headset into the combined headphones/microphone jack. But I can't hear the mic at all. I plugged it into my Android phone and called my landline and was able to confirm that it works, but I can't figure out how to get any input from the mic on my laptop.

Code: Select all

$   inxi -Fzx
System:    Host: solydpengteh Kernel: 4.9.0-8-amd64 x86_64 (64 bit gcc: 6.3.0)
           Desktop: KDE Plasma 5.8.6 (Qt 5.7.1) Distro: SolydXK
Machine:   Device: laptop System: ASUSTeK product: X555LAB v: 1.0
           Mobo: ASUSTeK model: X555LAB v: 1.0
           UEFI: American Megatrends v: X555LAB.403 date: 06/12/2015
Battery    BAT0: charge: 35.3 Wh 241.9% condition: 14.6/14.7 Wh (99%)
           model: ASUSTeK ASUS status: Discharging
CPU:       Dual core Intel Core i5-5200U (-HT-MCP-) cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 8787
           clock speeds: max: 2700 MHz 1: 2201 MHz 2: 2200 MHz 3: 2605 MHz 4: 2200 MHz
Graphics:  Card: Intel HD Graphics 5500 bus-ID: 00:02.0
           Display Server: X.Org 1.19.2 drivers: modesetting (unloaded: fbdev,vesa)
           Resolution: 1366x768@60.00hz
           GLX Renderer: Mesa DRI Intel HD Graphics 5500 (Broadwell GT2)
           GLX Version: 3.0 Mesa 13.0.6 Direct Rendering: Yes
Audio:     Card-1 Intel Wildcat Point-LP High Definition Audio Controller
           driver: snd_hda_intel bus-ID: 00:1b.0
           Card-2 Intel Broadwell-U Audio Controller driver: snd_hda_intel bus-ID: 00:03.0
           Sound: Advanced Linux Sound Architecture v: k4.9.0-8-amd64
Network:   Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: 3000 bus-ID: 02:00.0
           IF: eth1 state: up speed: 1000 Mbps duplex: full mac: <filter>
           Card-2: MEDIATEK MT7630e 802.11bgn Wireless Network Adapter
           driver: mt7630e v: 2.3.8
2.3.8
2.3.8
2.3.8
2.3.8
2.3.8 bus-ID: 03:00.0
           IF: wlan0 state: up mac: <filter>
Drives:    HDD Total Size: 1000.2GB (86.5% used)
           ID-1: /dev/sda model: ST1000LM024_HN size: 1000.2GB
Partition: ID-1: / size: 51G used: 17G (35%) fs: ext4 dev: /dev/sda3
           ID-2: /home size: 857G used: 782G (97%) fs: ext4 dev: /dev/sda4
           ID-3: swap-1 size: 9.54GB used: 0.00GB (0%) fs: swap dev: /dev/sda2
Sensors:   System Temperatures: cpu: 44.5C mobo: N/A
           Fan Speeds (in rpm): cpu: 2800
Info:      Processes: 269 Uptime: 1:01 Memory: 2986.7/7887.8MB
           Init: systemd runlevel: 5 Gcc sys: 6.3.0 Client: Shell (bash 4.4.121) inxi: 2.3.5
J.M. Hardin

System:
ASUS X555LA notebook

kurotsugi
Posts: 2226
Joined: 09 Jan 2014 00:17

Re: Can't hear my headset's microphone

Postby kurotsugi » 01 Apr 2019 23:42

the audio port use the old stereo pin so the new speaker+mic configuration won't work. AFAIK asus only has 1 audio port, means, it could automatically used as mic or headphone port but not booth. I'm afraid the only solution is getting external audio card which support usb interface or somehow getting the usb work.

btw, I see that you have two audio card. doesn't that means the usb interface works?

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BostonPeng
Posts: 472
Joined: 28 Feb 2013 14:35
Location: Boston, MA
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Re: Can't hear my headset's microphone

Postby BostonPeng » 02 Apr 2019 02:22

Plugging in via USB was the first thing I tried. Unfortunately, the USB ports don't even see it. Here's unplugged

Code: Select all

$  lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 006: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 007: ID 0e8d:763f MediaTek Inc. 
Bus 001 Device 004: ID 0bda:57b5 Realtek Semiconductor Corp. 
Bus 001 Device 008: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 002: ID 1a40:0101 Terminus Technology Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
And after I plug in the headset

Code: Select all

$  lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 006: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 007: ID 0e8d:763f MediaTek Inc. 
Bus 001 Device 004: ID 0bda:57b5 Realtek Semiconductor Corp. 
Bus 001 Device 008: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 002: ID 1a40:0101 Terminus Technology Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
J.M. Hardin

System:
ASUS X555LA notebook

User avatar
BostonPeng
Posts: 472
Joined: 28 Feb 2013 14:35
Location: Boston, MA
Contact:

Re: Can't hear my headset's microphone

Postby BostonPeng » 07 Apr 2019 01:56

From the derth of suggestions, I'm going to assume it's time to call Amazon and arrange a return. I'll make sure the next set I buy is Linux friendly.
J.M. Hardin

System:
ASUS X555LA notebook


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