Something in google has upset firefox

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Peter Mason
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Joined: 23 Dec 2013 13:22
Location: le montet France

Something in google has upset firefox

Postby Peter Mason » 28 Apr 2017 16:37

I tried to add my gmail account to Thunderbird and was unsuccessful because the Firefox browser was unable to set up the link to the account.
Since that whenever Firefox accesses anything googlish it seems to to run a script that totally blocks the machine with 20% CPU activity and constant access to the SSD.

Anyone know what to do?

I have changed the default search engine from google to duckduckgo. This does not help.
The internet has some suggestions that this sort of thing can happen but not google related and the ubuntu specific solution does not seem to apply to the installation I find here.
Also this has been successfully written in firefox without problem. It can work just not with google anymore.

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ilu
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Re: Something in google has upset firefox

Postby ilu » 28 Apr 2017 18:39

What does "add my gmail account to Thunderbird" have to do with Firefox? Thunderbird and Firefox are 2 different programs which have nothing to do with each other (at least not for the user). Please explain exactly what you did in what program.

Or at least link to the Ubuntu solution that did not work for you.

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Peter Mason
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Location: le montet France

Re: Something in google has upset firefox

Postby Peter Mason » 29 Apr 2017 14:28

Thank you for the reply.

Adding an account to Thunderbird opens the browser (Firefox) to verify my google account. It is at this point that the system hangs.

The Ubuntu reference is now lost it time. It was not relevant to my specific problem. I only wanted to indicate that I had done a limited amount of research into the problem without success.

The solution involved uninstall Firefox. How?
Remove .mozilla although there were contradicting comments on this and I cannot find .mozilla but three folders call mozilla.

Now... I have just opened gmail in Firefox and the problem that the SSD is accessed continually (flickering green light mostly on) occurs. Google knows about my gmail account because it displays my email but hangs as above. The only solution is reboot.

I hope this helps.

Peter.

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ilu
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Re: Something in google has upset firefox

Postby ilu » 29 Apr 2017 14:52

Peter Mason wrote:Adding an account to Thunderbird opens the browser (Firefox) to verify my google account.

That should not happen. I know it did not hapen for me. I just clicked "new account", followed the questions and entered my credentials.

I'll come back to this later.

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Peter Mason
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Location: le montet France

Re: Something in google has upset firefox

Postby Peter Mason » 29 Apr 2017 16:14

I do have another gmail account that I added as first to Thunderbird. It was successful and it is still working fine.

Then I added my main account as a pop account to download emails to this machine. This was not a good plan and failed to download the latest emails. I deleted this account and was in the process of installing it as an imap account. Perhaps this is where the problem started.

I am sorry this story is coming a bit at a time but now I think that it is complete.

SolydForEver
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Re: Something in google has upset firefox

Postby SolydForEver » 29 Apr 2017 19:52

Peter Mason wrote:I do have another gmail account that I added as first to Thunderbird. It was successful and it is still working fine.

Then I added my main account as a pop account to download emails to this machine. This was not a good plan and failed to download the latest emails. I deleted this account and was in the process of installing it as an imap account. Perhaps this is where the problem started.

I am sorry this story is coming a bit at a time but now I think that it is complete.


Did you ever had your main account as POP3 in a computer? In other words did you ever downloaded the mails from that account?
If so, do you still have the folder .thunderbird from that time? (.thunderbird is the hidden folder in your home directory where Thunderbird stores everything)
If so, remove the .thunderbird folder you are using now, probably with IMAP accounts, right? They can be restored.
Place the old .thunderbird folder back in your home directory and start Thunderbird. It will now continue with the old POP account as if nothing happened. No need to setup the account cause Thunderbird sees your profile with the account inside it.

As I said, your IMAP accounts can be added later. Later is now. Add accounts, choose IMAP and things will be okay again.

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Peter Mason
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Re: Something in google has upset firefox

Postby Peter Mason » 29 Apr 2017 20:45

I probably do not have my emails as pop3 downloaded and if I did it would be on a computer that is 400 km north of here.

This is being sent from the chart table of the good ship Plato somewhere off the south coast of Europe.

In any case the old emails seem to be on the gmail server anyway according to my 50€ MPMAN tablet running windows 8.1 That would be because I would opt to keep the emails on the server.

I have, thanks to your prompting, found the .mozilla file mentioned in the ubuntu fix, hidden in my home directory: as is .thunderbird.

.mozilla has 38 pending crash reports and one sent report.

.thunderbird has two install time reports under crash reports.

If it helps I can send these if you tell me how just adding attachments does not work because it cannot see the hidden files.

In summery I do not have an old .Thunderbird file but it is Firefox and google that is hanging and I assume that is recorded the 38 crash reports.

This is being sent from Firefox on the effected machine.

Bon nuit

Peter

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ilu
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Re: Something in google has upset firefox

Postby ilu » 29 Apr 2017 21:47

Don't do anything with the .thunderbird directory since it's working.

Let's see which version of Firefox you've got installed - please open a terminal, enlarge it to full width and post the output of:

Code: Select all

inxi -r
dpkg -l firefox*
dpkg -l thunderbird*


Is there anything you need to save from your Firefox installation - considering that it's broken anyway? I hope not because repairing a broken browser is a tedious task I can't help you with. I'd want to completely remove (purge) FF, solve the googlemail problem in TB, and reinstall FF.

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Peter Mason
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Re: Something in google has upset firefox

Postby Peter Mason » 30 Apr 2017 07:17

Code: Select all

peter-mason@solydxk:~$ inxi -r
Repos:     Active apt sources in file: /etc/apt/sources.list
           deb http://repository.solydxk.com/ solydxk-8 main upstream import
           deb http://http.us.debian.org/debian/ jessie main contrib non-free
           deb http://security.debian.org/ jessie/updates main contrib non-free
           deb http://http.us.debian.org/debian/ jessie-backports main contrib non-free
peter-mason@solydxk:~$ dpkg -l firefox*
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name                                         Version                     Architecture                Description
+++-============================================-===========================-===========================-==============================================================================================
ii  firefox                                      53.0                        i386                        The Firefox web browser
un  firefox-dev                                  <none>                      <none>                      (no description available)
un  firefox-esr                                  <none>                      <none>                      (no description available)
un  firefox-esr-solydxk-adjustments              <none>                      <none>                      (no description available)
ii  firefox-l10n-en-gb                           53.0                        all                         English (Great Brittain) language pack for Firefox
un  firefox-l10n-en-us                           <none>                      <none>                      (no description available)
ii  firefox-solydxk-adjustments                  2017.04.22                  all                         Firefox adjustments for SolydXK
peter-mason@solydxk:~$ dpkg -l thunderbird*
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name                                         Version                     Architecture                Description
+++-============================================-===========================-===========================-==============================================================================================
ii  thunderbird                                  1:45.8.0-3~deb8u1           i386                        mail/news client with RSS, chat and integrated spam filter support
ii  thunderbird-l10n-en-gb                       1:45.8.0-3~deb8u1           all                         English (Great Britain) language package for Thunderbird
ii  thunderbird-solydxk-adjustments              2017.03.18                  all                         Thunderbird adjustments for SolydXK
peter-mason@solydxk:~$


I hope that helps.

I have no problem purging anything from this computer. It is a new installation on a very old (2004) 17" Toshiba laptop.

As I write I am having problems since inserting the code above. trying to investigate I got this message:

KDEInit could not launch '/usr/bin/ksysguard':
Unable to create new process.
The system may have reached the maximum number of processes possible or the maximum number of processes that you are allowed to use has been reached.

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Peter Mason
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Location: le montet France

Re: Something in google has upset firefox

Postby Peter Mason » 30 Apr 2017 07:37

Now using tablet.

Something else you should be aware of as it might involve a reinstall. I have /home on the /root partition. I have now a /home partition created with Gparted. How do I point the system at the new partition?

The wind is getting up and we are not going anywhere for two days.

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Peter Mason
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Re: Something in google has upset firefox

Postby Peter Mason » 30 Apr 2017 10:58

Code: Select all

peter-mason@solydxk:~$ apt-get purge firefox
E: Could not open lock file /var/lib/dpkg/lock - open (13: Permission denied)
E: Unable to lock the administration directory (/var/lib/dpkg/), are you root?
peter-mason@solydxk:~$ sudo apt-get purge firefox
[sudo] password for peter-mason:
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following extra packages will be installed:
  firefox-esr gstreamer1.0-libav
Suggested packages:
  fonts-lmodern mozplugger
The following packages will be REMOVED:
  firefox* firefox-solydxk-adjustments*
The following NEW packages will be installed:
  firefox-esr gstreamer1.0-libav
0 upgraded, 2 newly installed, 2 to remove and 0 not upgraded.
Need to get 46.1 MB of archives.
After this operation, 24.1 MB disk space will be freed.
Do you want to continue? [Y/n] y
Get:1 http://security.debian.org/ jessie/updates/main firefox-esr i386 45.9.0esr-1~deb8u1 [45.9 MB]
Get:2 http://http.us.debian.org/debian/ jessie/main gstreamer1.0-libav i386 1.4.4-2 [176 kB]
Fetched 46.1 MB in 5min 7s (150 kB/s)                                                                                                                                                                     
E: Failed to fetch http://security.debian.org/pool/updates/main/f/firefox-esr/firefox-esr_45.9.0esr-1~deb8u1_i386.deb  Hash Sum mismatch

E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?
peter-mason@solydxk:~$ sudo apt-get update
Ign http://http.us.debian.org jessie InRelease                                                                     
Hit http://http.us.debian.org jessie-backports InRelease                                                           
Hit http://repository.solydxk.com solydxk-8 InRelease                                       
Hit http://security.debian.org jessie/updates InRelease                                     
Hit http://http.us.debian.org jessie Release.gpg                       
Hit http://http.us.debian.org jessie Release                           
Hit http://repository.solydxk.com solydxk-8/main i386 Packages                             
Hit http://security.debian.org jessie/updates/main i386 Packages                           
Get:1 http://http.us.debian.org jessie-backports/main i386 Packages/DiffIndex [27.8 kB]
Hit http://security.debian.org jessie/updates/contrib i386 Packages                           
Hit http://repository.solydxk.com solydxk-8/upstream i386 Packages                                 
Get:2 http://http.us.debian.org jessie-backports/contrib i386 Packages/DiffIndex [23.8 kB]
Hit http://security.debian.org jessie/updates/non-free i386 Packages                     
Hit http://repository.solydxk.com solydxk-8/import i386 Packages                                                                                                                                           
Get:3 http://http.us.debian.org jessie-backports/non-free i386 Packages/DiffIndex [19.3 kB]                                                                                                               
Hit http://http.us.debian.org jessie/main i386 Packages                                                                                                                                                   
Hit http://http.us.debian.org jessie/contrib i386 Packages                                                                                                                                                 
Hit http://http.us.debian.org jessie/non-free i386 Packages                                                                                                                                               
Fetched 70.8 kB in 6s (10.3 kB/s)                                                                                                                                                                         
Reading package lists... Done                                                                                                                                                                             
peter-mason@solydxk:~$ sudo apt-get --fix-missing
E: Command line option --fix-missing is not understood                                                                                                                                                     
peter-mason@solydxk:~$ apt-get purge -h
apt 1.0.9.8.4 for i386 compiled on Dec 11 2016 09:48:30                                                                                                                                                   
Usage: apt-get [options] command                                                                                                                                                                           
       apt-get [options] install|remove pkg1 [pkg2 ...]                                                                                                                                                   
       apt-get [options] source pkg1 [pkg2 ...]                                                                                                                                                           
                                                                                                                                                                                                           
apt-get is a simple command line interface for downloading and                                                                                                                                             
installing packages. The most frequently used commands are update                                                                                                                                         
and install.                                                                                                                                                                                               

Commands:
   update - Retrieve new lists of packages
   upgrade - Perform an upgrade
   install - Install new packages (pkg is libc6 not libc6.deb)
   remove - Remove packages
   autoremove - Remove automatically all unused packages
   purge - Remove packages and config files
   source - Download source archives
   build-dep - Configure build-dependencies for source packages
   dist-upgrade - Distribution upgrade, see apt-get(8)
   dselect-upgrade - Follow dselect selections
   clean - Erase downloaded archive files
   autoclean - Erase old downloaded archive files
   check - Verify that there are no broken dependencies
   changelog - Download and display the changelog for the given package
   download - Download the binary package into the current directory

Options:
  -h  This help text.
  -q  Loggable output - no progress indicator
  -qq No output except for errors
  -d  Download only - do NOT install or unpack archives
  -s  No-act. Perform ordering simulation
  -y  Assume Yes to all queries and do not prompt
  -f  Attempt to correct a system with broken dependencies in place
  -m  Attempt to continue if archives are unlocatable
  -u  Show a list of upgraded packages as well
  -b  Build the source package after fetching it
  -V  Show verbose version numbers
  -c=? Read this configuration file
  -o=? Set an arbitrary configuration option, eg -o dir::cache=/tmp
See the apt-get(8), sources.list(5) and apt.conf(5) manual
pages for more information and options.
                       This APT has Super Cow Powers.
peter-mason@solydxk:~$ sudo apt-get purge firefox --fix-missing
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following extra packages will be installed:
  firefox-esr gstreamer1.0-libav
Suggested packages:
  fonts-lmodern mozplugger
The following packages will be REMOVED:
  firefox* firefox-solydxk-adjustments*
The following NEW packages will be installed:
  firefox-esr gstreamer1.0-libav
0 upgraded, 2 newly installed, 2 to remove and 0 not upgraded.
Need to get 45.9 MB/46.1 MB of archives.
After this operation, 24.1 MB disk space will be freed.
Do you want to continue? [Y/n]
Get:1 http://security.debian.org/ jessie/updates/main firefox-esr i386 45.9.0esr-1~deb8u1 [45.9 MB]
Fetched 45.9 MB in 5min 32s (138 kB/s)                                                                                             
Unable to correct missing packages.
E: Failed to fetch http://security.debian.org/pool/updates/main/f/firefox-esr/firefox-esr_45.9.0esr-1~deb8u1_i386.deb  Hash Sum mismatch

E: Aborting install.
peter-mason@solydxk:~$


I purged Firefox hopefully but with it open maybe not. No improvement I can detect.

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Peter Mason
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Location: le montet France

Re: Something in google has upset firefox

Postby Peter Mason » 30 Apr 2017 14:26

I have found the diagnostic features in Firefox. I looking at the crash report going to help you?

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ilu
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Re: Something in google has upset firefox

Postby ilu » 30 Apr 2017 16:33

Peter Mason wrote:I purged Firefox hopefully but with it open maybe not. No improvement I can detect.

The system tried to install firefox-ESR while purging firefox (standard version). Both failed due to repo problems which are hopefully temporary.
This means that purging firefox won't help because it will get instantly reinstalled - in another version but that's the same. I tested this in a virtual machine and am getting the same result. I'm not sure why it does that but it might be something schoelje did to ensure that people always have a browser. I'm at a loss on this one. It should be possible to get completely rid of Firefox.

I would try another tactic now. First move the old mozilla directory out of the way and reinstall:

Code: Select all

mv ~/.mozilla ~/mozilla-backup
dpkg -l firefox* (make sure you've still got the same version installed as before)
sudo apt-get update
sudo apt-get install --reinstall firefox firefox-l10n-en-gb firefox-solydxk-adjustments

Peter Mason wrote:As I write I am having problems since inserting the code above. trying to investigate I got this message:
KDEInit could not launch '/usr/bin/ksysguard':
Unable to create new process.
The system may have reached the maximum number of processes possible or the maximum number of processes that you are allowed to use has been reached.

The code above did just print information about the installed software. Of course it invoked a process but that should not matter. Either this is a KDE bug (there are some reports indicating that) or your system is really busy with processes that don't get closed correctly. To check this enter "ps aux --no-headers | wc -l" and post the result - numbers with 3 digits should be fairly normal (I have 242). As "cat /proc/sys/kernel/pid_max" shows, the max number is 32768. You can't really manage to reach that.

Peter Mason wrote:I have found the diagnostic features in Firefox. I looking at the crash report going to help you?

Not really. It might help you to investigate, but it's not worth the effort if there is nothing important to save anyway. But it can't hurt to see it, so post away.

Peter Mason wrote:Something else you should be aware of as it might involve a reinstall. I have /home on the /root partition. I have now a /home partition created with Gparted. How do I point the system at the new partition?

Did you copy the content of the old /home directory onto the new partition? If yes, that's good because it means you have a backup. If not, create a directory called "Backup" on that new partition and backup your important data into it. You should not try to change anything about the system just now. First everything else needs to be fixed. And I would leave the home partition in place anyway. I would call the new partition "DATA" and permanently mount it into /home. All important data (but no system config files) should end up there, if necessary via symlink. That way you can seemlessly upgrade or change your system any way you want while keeping your data.

Peter Mason wrote:The wind is getting up and we are not going anywhere for two days.

I'm trying my best but I've got other things to do too.

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Peter Mason
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Location: le montet France

Re: Something in google has upset firefox

Postby Peter Mason » 30 Apr 2017 17:39

Firstly I very much appreciate all this help. Do not feel at any time I am pressurizing you. Being stuck here means that I can respond to your input and try things for my self. When cruising there is little time. It is also encouraging that this is a real problem and not a result of my ignorance.

The laptop is being resurrected from a dead HDD that I will take home. Any useful data is on that.

I am working through your comments.

I tried to install opera but failed because it has no repository. If we get completely stuck perhaps consider something else.

For now thank you again.

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Schoelje
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Re: Something in google has upset firefox

Postby Schoelje » 30 Apr 2017 17:41

Code: Select all

apt purge firefox*

will purge anything related to firefox.


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Peter Mason
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Re: Something in google has upset firefox

Postby Peter Mason » 30 Apr 2017 18:01

Code: Select all

peter-mason@solydxk:~$ ps aux --no-headers | wc -l
163
peter-mason@solydxk:~$ mv ~/.mozilla ~/mozilla-backup
peter-mason@solydxk:~$ inxi -r
Repos:     Active apt sources in file: /etc/apt/sources.list
           deb http://repository.solydxk.com/ solydxk-8 main upstream import
           deb http://http.us.debian.org/debian/ jessie main contrib non-free
           deb http://security.debian.org/ jessie/updates main contrib non-free
           deb http://http.us.debian.org/debian/ jessie-backports main contrib non-free
peter-mason@solydxk:~$ dpkg -l firefox*
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name                        Version            Architecture       Description
+++-===========================-==================-==================-===========================================================
ii  firefox                     53.0               i386               The Firefox web browser
un  firefox-dev                 <none>             <none>             (no description available)
un  firefox-esr                 <none>             <none>             (no description available)
un  firefox-esr-solydxk-adjustm <none>             <none>             (no description available)
ii  firefox-l10n-en-gb          53.0               all                English (Great Brittain) language pack for Firefox
un  firefox-l10n-en-us          <none>             <none>             (no description available)
ii  firefox-solydxk-adjustments 2017.04.22         all                Firefox adjustments for SolydXK
peter-mason@solydxk:~$ sudo apt-get update
[sudo] password for peter-mason:
Get:1 http://security.debian.org jessie/updates InRelease [63.1 kB]                                                               
Ign http://http.us.debian.org jessie InRelease                                                                                     
Get:2 http://http.us.debian.org jessie-backports InRelease [166 kB]       
Hit http://repository.solydxk.com solydxk-8 InRelease                               
Hit http://security.debian.org jessie/updates/main i386 Packages                   
Hit http://security.debian.org jessie/updates/contrib i386 Packages               
Hit http://repository.solydxk.com solydxk-8/main i386 Packages                                 
Hit http://security.debian.org jessie/updates/non-free i386 Packages                           
Hit http://http.us.debian.org jessie Release.gpg                                               
Hit http://repository.solydxk.com solydxk-8/upstream i386 Packages
Get:3 http://http.us.debian.org jessie-backports/main i386 Packages/DiffIndex [27.8 kB]
Hit http://repository.solydxk.com solydxk-8/import i386 Packages
Get:4 http://http.us.debian.org jessie-backports/contrib i386 Packages/DiffIndex [23.8 kB]
Get:5 http://http.us.debian.org jessie-backports/non-free i386 Packages/DiffIndex [19.3 kB]
Hit http://http.us.debian.org jessie Release
Hit http://http.us.debian.org jessie/main i386 Packages
Hit http://http.us.debian.org jessie/contrib i386 Packages
Hit http://http.us.debian.org jessie/non-free i386 Packages                                                                         
Fetched 300 kB in 9s (33.2 kB/s)                                                                                                   
Reading package lists... Done
peter-mason@solydxk:~$ sudo apt-get install --reinstall firefox firefox-l10n-en-gb firefox-solydxk-adjustments
Reading package lists... Done
Building dependency tree       
Reading state information... Done
0 upgraded, 0 newly installed, 3 reinstalled, 0 to remove and 0 not upgraded.
Need to get 65.7 MB of archives.
After this operation, 0 B of additional disk space will be used.
Get:1 http://repository.solydxk.com/ solydxk-8/main firefox i386 53.0 [63.3 MB]
Get:2 http://repository.solydxk.com/ solydxk-8/main firefox-l10n-en-gb all 53.0 [634 kB]                                           
Get:3 http://repository.solydxk.com/ solydxk-8/main firefox-solydxk-adjustments all 2017.04.22 [1,738 kB]                           
Fetched 65.7 MB in 8min 52s (123 kB/s)                                                                                             
E: Failed to fetch http://repository.solydxk.com/pool/main/f/firefox/firefox_53.0_i386.deb  Hash Sum mismatch

E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?


This is the result of the install but we have the hash sum mismatch. I assume that is not good.

oops I am getting confused where does the comment from schoelje fit into this shall I do the purge now?

User avatar
Peter Mason
Posts: 39
Joined: 23 Dec 2013 13:22
Location: le montet France

Re: Something in google has upset firefox

Postby Peter Mason » 30 Apr 2017 18:19

I have not done the Scholje purge.

I have tried to add the account to Thunderbird and failed BUT the system does not hang.

The window that Thunderbird opens to link my Google account asks for my email address but not my password that I suppose Google requires for verification.
In general I have found that Google is very reluctant to give access to alien software. Is this a cause?

and now I have tried to generate a preview of the installed desktop themes. it hung the preview window but not the system and when trying to launch the system monitor i received the too many processes message.

User avatar
ilu
Posts: 1665
Joined: 09 Oct 2013 12:45

Re: Something in google has upset firefox

Postby ilu » 30 Apr 2017 18:57

The output you posted looks ok, except this one:

Code: Select all

E: Failed to fetch http://repository.solydxk.com/pool/main/f/firefox/firefox_53.0_i386.deb  Hash Sum mismatch

It hit another repo this time. Strange. This has to be fixed and sadly I don't know how. I'm sorry. kurotsugi might know, maybe he comes around during the night.

Peter Mason wrote:I have not done the Scholje purge.

This was in response to something I said. But without fixing the repo mismatch first nothing will get done.

Peter Mason wrote:I have tried to add the account to Thunderbird and failed BUT the system does not hang.
The window that Thunderbird opens to link my Google account asks for my email address but not my password that I suppose Google requires for verification. In general I have found that Google is very reluctant to give access to alien software. Is this a cause?

No I don't think so.

Peter Mason wrote:and now I have tried to generate a preview of the installed desktop themes. it hung the preview window but not the system and when trying to launch the system monitor i received the too many processes message.

This is a bug. In your case I would not do anything before the repo issue is fixed.

Edit: Just in case ... you are on a cruise ship? Is your internet connection really reliable? Stable? Standard? Nothing special?

User avatar
Peter Mason
Posts: 39
Joined: 23 Dec 2013 13:22
Location: le montet France

Re: Something in google has upset firefox

Postby Peter Mason » 30 Apr 2017 19:11

I used cruise instead of sail to indicate that the good ship Plato is a motor boat. 14m 23t quite old and goes to sea in flat clam.

OK all I have done since the last post is a restart and Firefox has the first run screen.

I still cannot add account to Thunderbird and the system is still running.

The internet is GSM 3G

User avatar
ilu
Posts: 1665
Joined: 09 Oct 2013 12:45

Re: Something in google has upset firefox

Postby ilu » 30 Apr 2017 23:05

I just tried to add a bogus googlemail account to Thunderbird in a virtual machine. This is what I did:
Make sure Firefox is closed. "ps aux | grep firefox*" should show only itself, i.e. the grep process. Start Thunderbird, choose "Settings - Account settings - Add new email account" (approximately, I use another language). Enter your name, email adress and password. Let TB search for settings. Choose imap and continue. The window that now pops up is not Firefox but belongs to Thunderbird. If things hang at that point, close that window and have a look at the previous one: were your credentials wrong? Well, mine were ... so for me things finish here.
Now tell me exactly at which point this process fails for you.

You said it's a recent install but maybe check for updates and see whether the repos throw errors:

Code: Select all

sudo apt update
sudo apt upgrade

And try "sudo apt-get install htop" (or some other little program if you already have htop). You don't need to go through with it if you don't want to. I'd just like to know whether the repo still bugs out (and if yes which one).


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