Page 1 of 1

Problem with updatemanager

Posted: 11 May 2014 15:24
by philipp
Hello!

First of all: Thank you for this great distro.

I am new at this forum and I have got a problem. After updating the system including the updatemanger to version 2.1.8 I can't access the updatemanager anymore, that means, that I have the according icon in the bar, but clicking on it won't open the updatemanger window. Right click on the icon opens a dropdown window, where I might quit or reload the updatemanger, which doesn't improve the situation. Also unistalling and reinstalling the updatemanger via the softwaremanager didn't help.

Thank you in advance for your help

philipp

Re: Problem with updatemanager

Posted: 11 May 2014 17:18
by Arjen Balfoort
Hi philipp, and welcome to our forum.

I'll need a bit more information.

First, let's check if the upgrade was ended successfully.
Open a terminal, and run:

Code: Select all

sudo apt-get update
sudo apt-get dist-upgrade
If this throws any errors, post them here.

If you didn't get any error, please quit the Update Manager (UM) tray icon: right-click > Quit.
Open a terminal, and run:

Code: Select all

updatemanager
Fill in your password if it asks so.
Post back the output of the terminal here (I hope to see the error message).

Re: Problem with updatemanager

Posted: 12 May 2014 05:01
by philipp
Thank you for your quick response!

I did as you said:

sudo apt-get update and sudo apt-get dist-upgrade run through without any errors. Afterwards I quited the updatemanager and run updatemanger in a terminal with the following output:

philipp@proton:~$ updatemanager
/usr/bin/../lib/solydxk/updatemanager/updatemanagertray.py philipp &
gksudo --message "<b>Please enter your password</b>" '/usr/bin/../lib/solydxk/updatemanager/updatemanager.py philipp &'
up=2014.04.15
Repo URL = http://packages.solydxk.nl/umfiles/prd
up=2014.04.15
glibtop: Non-standard uts for running kernel:
release 3.13-1-amd64=3.13.0 gives version code 199936

Command to execute: ps -ef | grep updatemanagertray.py
Added file watches on /etc/apt/sources.list, /etc/apt/sources.list.d/, /usr/lib/solydxk/updatemanager
UmRefresh refresh count #: 1
Command to execute: ps -ef | grep updatemanager.py
rm: das Entfernen von „/usr/lib/solydxk/updatemanager/files/.um*“ ist nicht möglich: Datei oder Verzeichnis nicht gefunden
up=2014.04.15
Command to execute: apt-show-versions -u
Done refreshing
Command to execute: updatemanager
up=2014.04.15
up=2014.04.15
glibtop: Non-standard uts for running kernel:
release 3.13-1-amd64=3.13.0 gives version code 199936

Repo URL = http://packages.solydxk.nl/umfiles/prd
Command to execute: ps -ef | grep updatemanagertray.py
['philipp']
Exit - UM tray already running with pid: 5676

Home that you can find an error within this output.

Thanks a lot

philipp

Re: Problem with updatemanager

Posted: 12 May 2014 06:10
by Arjen Balfoort
No errors...
Now that I think of it: is this a clean install, or did you inherit the /home directory from a previous installation?

If so, you could try to create a new (testing) account, and login to that account to see if the problem persists.

Re: Problem with updatemanager

Posted: 12 May 2014 20:17
by philipp
It's a clean installation. I tried also a new (testing) account, but after login (in the testing account) the problem unfortunately persists.

Re: Problem with updatemanager

Posted: 15 May 2014 09:02
by Grof
Hello,

I do not know why, but I'm getting error when updating:

Code: Select all

sudo apt-get update
....
W: Failed to fetch http://packages.solydxk.com/production/dists/solydxk/InRelease  Unable to find expected entry 'community/binary-i386/Packages' in Release file (Wrong sources.list entry or malformed file)

E: Some index files failed to download. They have been ignored, or old ones used instead.
Is something wrong with this community repo? And, how to fix this?

Re: Problem with updatemanager

Posted: 15 May 2014 09:16
by Arjen Balfoort
Please check that your sources.list file is correct: http://forums.solydxk.nl/viewtopic.php?f=2&t=1529

Re: Problem with updatemanager

Posted: 15 May 2014 12:23
by Grof
Schoelje wrote:Please check that your sources.list file is correct: http://forums.solydxk.nl/viewtopic.php?f=2&t=1529
Thanks. Now all working well again. :)

Re: Problem with updatemanager

Posted: 26 Jun 2014 09:34
by ane champenois
philipp wrote:It's a clean installation. I tried also a new (testing) account, but after login (in the testing account) the problem unfortunately persists.
Hello Philipp,
Have you solved your problem? With the current 2.2.1 version I hope it is. Please let us know.

Re: Problem with updatemanager

Posted: 11 Jul 2014 16:18
by philipp
Hey ane champenois!

Thank you for your response. No, I couldn't solve the problem with the updatemanager. The status is still the same: If I try to access the updatemanger via the icon in the XFCE-toolbar no window showing the updatemanager will apear. Also if I rightclick on the icon and select preferences nothing happens, only if I choose quit the uploadmanager is 'killed'.

Bye!

philipp

Re: Problem with updatemanager

Posted: 11 Aug 2014 14:31
by Gonzalo_VC
Should I open a new tread:
twice, in "current
I have just experienced 2 problems with the UM in SolydK 64. One machine gave me 2.3.8 twice, in current version and newer version an expected me to click in install. Another machine opened this list:
upman.png
Is it just a matter of closing it all and run it again? It worked in the first machine, when, in the second run, offered me to install UM 2.4.0

Re: Problem with updatemanager

Posted: 12 Nov 2014 12:35
by Gonzalo_VC
Guys, again, UpdateManager freezes, stops and stays there, in the middle of the upgrade (now when installing UM 2.4.5).
See image below:
again.png

Re: Problem with updatemanager

Posted: 12 Nov 2014 15:55
by kurotsugi

Code: Select all

sudo apt-get update
sudo apt-get -f install
sudo dpkg --configure -a
until you got new update manager I'd suggest to not use it. you can replace update manager with this command

Code: Select all

sudo apt-get update
sudo apt-get -d dist-upgrade
sudo apt-get dist-upgrade

Re: Problem with updatemanager

Posted: 13 Nov 2014 12:40
by Gonzalo_VC
Rebooting (violently) the PC and running UpMan all over again worked... go figure. But it is not the first time it happens (the freezing) :?