Network HP LaserJet Printer stopped working (SolydXEE testing, solved)

Questions about hardware, drivers and peripherals.
In the Original Post please also include the output of inxi -Fzx
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troypulk
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Network HP LaserJet Printer stopped working (SolydXEE testing, solved)

Postby troypulk » 28 Feb 2020 06:07

I have a HP LaserJet Pro CP1025nw Foomatic/foo2zjs-z3 (ZjStream-based printer) on my local wired network with cat-5 cables through a router.

The driver is foo2zjs (20171202dfsg0-4)

It was working the last time I used the printer but I think there was an update and now it's not working.

system-config-printer finds it and it's still loaded from before, what happens is when I click on print a test page it goes to the queue for about 10 seconds and then disappears and there are no error messages.

Code: Select all

$ system-config-printer
/usr/share/system-config-printer/system-config-printer.py:315: DeprecationWarning: Gtk.ActionGroup.list_actions is deprecated
  for action in printer_manager_action_group.list_actions ():
/usr/share/system-config-printer/system-config-printer.py:316: DeprecationWarning: Gtk.Action.set_sensitive is deprecated
  action.set_sensitive (False)
/usr/share/system-config-printer/system-config-printer.py:324: DeprecationWarning: Gtk.ActionGroup.get_action is deprecated
  act = printer_manager_action_group.get_action (action)
/usr/share/system-config-printer/system-config-printer.py:354: DeprecationWarning: Gtk.UIManager.ensure_update is deprecated
  self.ui_manager.ensure_update ()
/usr/share/system-config-printer/system-config-printer.py:355: DeprecationWarning: Gtk.UIManager.get_accel_group is deprecated
  self.PrintersWindow.add_accel_group (self.ui_manager.get_accel_group ())
/usr/share/system-config-printer/system-config-printer.py:364: DeprecationWarning: Gtk.UIManager.get_action is deprecated
  action = self.ui_manager.get_action ("/new-printer")
/usr/share/system-config-printer/system-config-printer.py:365: DeprecationWarning: Gtk.Action.create_menu_item is deprecated
  newprinteritem = action.create_menu_item ()
/usr/share/system-config-printer/system-config-printer.py:663: DeprecationWarning: Gtk.Action.get_proxies is deprecated
  for widget in action.get_proxies ():
/usr/share/system-config-printer/system-config-printer.py:2236: DeprecationWarning: Gdk.threads_enter is deprecated
  Gdk.threads_enter ()
/usr/share/system-config-printer/system-config-printer.py:2187: DeprecationWarning: Gdk.threads_leave is deprecated
  Gdk.threads_leave ()


SolydX 10, 4.19.0-9 / Debian 10, 4.19.118-2 (64-bit) / Xfce 4.12.4 (64-bit)

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ilu
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Re: Network HP LaserJet Printer stopped working (SolydXEE)

Postby ilu » 28 Feb 2020 19:42

Please always mention the system you are on! I know you are usually on EE but you might have more than one computer.

And, regarding EE (you probably know this, but it cannot be mentioned enough): If you are not prepared to fix problems again and again, please please use SolydX10 which is stable. On EE = testing things will break regularly.

That being said, is the printer reachable? ping it from terminal.

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troypulk
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Re: Network HP LaserJet Printer stopped working (SolydXEE)

Postby troypulk » 28 Feb 2020 20:21

Thank you,

Yes I know that it can and will break, I spent about an hour troubleshooting and the only option I can come up with is that it's a file that was part of an update which is outside of my control and that's the reason for this post as a last resort to inform you guys.

Yes, the printer is pingable, I still have to try setting it up from my laptop and connecting to it directly.

Thanks again


SolydX 10, 4.19.0-9 / Debian 10, 4.19.118-2 (64-bit) / Xfce 4.12.4 (64-bit)

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ilu
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Re: Network HP LaserJet Printer stopped working (SolydXEE)

Postby ilu » 29 Feb 2020 11:07

I startpage'd your printer driver again today and there you have it: https://bugs.debian.org/cgi-bin/bugrepo ... bug=952763

kurotsugi
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Re: Network HP LaserJet Printer stopped working (SolydXEE testing)

Postby kurotsugi » 01 Mar 2020 01:18

What about the propietary driver? is hplip still working?

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troypulk
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Re: Network HP LaserJet Printer stopped working (SolydXEE testing)

Postby troypulk » 01 Mar 2020 22:12

kurotsugi wrote:
01 Mar 2020 01:18
What about the propietary driver? is hplip still working?
It's not working for me.

Correction, hplip does work, but the print outs are blurry or fuzzy and not clean.


SolydX 10, 4.19.0-9 / Debian 10, 4.19.118-2 (64-bit) / Xfce 4.12.4 (64-bit)

kurotsugi
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Re: Network HP LaserJet Printer stopped working (SolydXEE testing)

Postby kurotsugi » 02 Mar 2020 00:47

it sounds like a configuration issue for me, or an hardware issue. IIRC laser printer needs to be cleaned regularly to get a good print result

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troypulk
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Re: Network HP LaserJet Printer stopped working (SolydXEE testing)

Postby troypulk » 02 Mar 2020 02:27

kurotsugi wrote:
02 Mar 2020 00:47
it sounds like a configuration issue for me, or an hardware issue. IIRC laser printer needs to be cleaned regularly to get a good print result
Except before this bad cup-filter file using foo2zjs has always had a clean print out , just this time is the only time I've uses hplip and I noticed it was blurry.

I've have never cleaned my laser printer and it prints color and BW nice a clean looking. FWIW


SolydX 10, 4.19.0-9 / Debian 10, 4.19.118-2 (64-bit) / Xfce 4.12.4 (64-bit)

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ilu
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Re: Network HP LaserJet Printer stopped working (SolydXEE testing)

Postby ilu » 02 Mar 2020 11:37

Well the bug report says you need to update the foomatic driver - did that work?

Edit: ah sorry, cups-filters not foomatic.

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troypulk
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Re: Network HP LaserJet Printer stopped working (SolydXEE testing)

Postby troypulk » 03 Mar 2020 03:05

ilu wrote:
02 Mar 2020 11:37
Well the bug report says you need to update the foomatic driver - did that work?
After looking in the bug report it said that it was found in version cups-filters/1.27.1-1 and fixed in version 1.27.1-2, 1.27.2 and the foomatic driver stayed the same as this was verified in my laptop as well.

Since the hplip driver works I'll wait until Debian updates the cups-filters file.

Thanks for the help.


SolydX 10, 4.19.0-9 / Debian 10, 4.19.118-2 (64-bit) / Xfce 4.12.4 (64-bit)

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troypulk
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Location: Washington State, USA

Re: Network HP LaserJet Printer stopped working (SolydXEE testing)

Postby troypulk » 05 Mar 2020 06:00

FYI

The cups-filters was updated to 1.27.2-1 and now the foomatic printing is working again.


SolydX 10, 4.19.0-9 / Debian 10, 4.19.118-2 (64-bit) / Xfce 4.12.4 (64-bit)


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