[Help] Difficulty using VPN

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jsvenancio
Posts: 178
Joined: 16 Dec 2013 17:59
Location: Portugal
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[Help] Difficulty using VPN

Postby jsvenancio » 07 Oct 2018 17:13

EN:
Good afternoon.

I bought a VPN service on the site "ProtonVPN". On windows I can use VPN easily, in Linux (SolydX) I'm having difficulties.

I followed these instructions:
But unfortunately the connection to the ProtonVPN servers takes too long to establish and does not establish the connection.

Any suggestion?

********************

PT:
Boa tarde.

Eu comprei um serviço de VPN no site "ProtonVPN". No Windows eu posso usar VPN facilmente, no Linux (SolydX) estou tendo dificuldades.

Eu segui estas instruções:
Mas, infelizmente, a conexão com os servidores ProtonVPN demora muito para estabelecer e não estabelece a conexão.

Alguma sugestão?
SolydX - 64bts - Debian

Sorry for my bad English, I speak Portuguese and use the Google translator.

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jsvenancio
Posts: 178
Joined: 16 Dec 2013 17:59
Location: Portugal
Contact:

Re: [Help] Difficulty using VPN

Postby jsvenancio » 14 Oct 2018 14:33

EN:
Any suggestion?

PT:
Alguma sugestão?
SolydX - 64bts - Debian

Sorry for my bad English, I speak Portuguese and use the Google translator.

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ilu
Posts: 2073
Joined: 09 Oct 2013 12:45

Re: [Help] Difficulty using VPN

Postby ilu » 14 Oct 2018 18:46

It seems that nobody here uses that service. We can't test without an account. You should ask the Proton support. Tell them you are on Debian 9 stable XFCE.

----

Parece que ninguém aqui usa aquele serviço. Não podemos testar sem uma conta. Você deve perguntar o suporte de Próton. Diga-lhes que você usa Debian 9 stable com XFCE.

kurotsugi
Posts: 2121
Joined: 09 Jan 2014 00:17

Re: [Help] Difficulty using VPN

Postby kurotsugi » 14 Oct 2018 23:49

I'd start with tweaking my network setting. IIRC some vpn server need custom sysctl configuration. for detailed information you might have to ask the service provider.

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jsvenancio
Posts: 178
Joined: 16 Dec 2013 17:59
Location: Portugal
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Re: [Help] Difficulty using VPN

Postby jsvenancio » 27 Oct 2018 23:25

Thank you.

I have now sent an email to ProtonVPN support, I will await a response from them.
kurotsugi wrote:
14 Oct 2018 23:49
I'd start with tweaking my network setting. IIRC some vpn server need custom sysctl configuration. for detailed information you might have to ask the service provider.
SolydX - 64bts - Debian

Sorry for my bad English, I speak Portuguese and use the Google translator.


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