(solved) Firefox-ESR: new tabs do not work; reset firefox button is missing

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nyarlathotep
Posts: 2
Joined: 09 Oct 2018 17:10

(solved) Firefox-ESR: new tabs do not work; reset firefox button is missing

Postby nyarlathotep » 09 Oct 2018 17:17

Firefox stopped working a few updates ago. It was working fine previously.

New tabs work fine in incognito mode; but since it isn't pulling historic webpages that functionality isn't tested.

I was trying to troubleshoot with Firefox's help; but the suggested "Reset Firefox" button is missing entirely from help:troubleshooting information.

Firefox in safe mode works, but doesn't allow the new tabs to work, and doesn't display historic webpages either.

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ilu
Posts: 2073
Joined: 09 Oct 2013 12:45

Re: Firefox-ESR: new tabs do not work; reset firefox button is missing

Postby ilu » 12 Oct 2018 23:15

I can't replicate that problem. Move the content of ~/.mozilla to some backup place and copy the content of /etc/skel/.mozilla/firefox/ into ./mozilla. If firefox now works as expected you can try to figure out how to recreate the profile content from your backup folder if there was anything important in it.

nyarlathotep
Posts: 2
Joined: 09 Oct 2018 17:10

Re: Firefox-ESR: new tabs do not work; reset firefox button is missing

Postby nyarlathotep » 14 Oct 2018 18:58

Thank you, that resolved the problem, and I simply had to copy my logins and keys from the backup to get my logins back! Thank you for the help!


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